Frequently Asked Questions

These are the questions Charlotte County homeowners ask most often when they call. Every answer starts with the answer.

My insurer sent a letter about my roof's age. Do I need a new roof?

Not because of the letter alone. Florida law says an insurer cannot drop a policy only because a roof is under fifteen years old. Past fifteen, they can ask for an inspection showing five or more years of remaining life. A roof inspection with photos answers the letter either way.

My tile roof looks fine. Why does the contractor keep talking about underlayment?

Because on a tile roof the tile sheds sun and rain, and the underlayment beneath it does the waterproofing. Tile can last fifty years while the felt under it lasts twenty or so. Most post-Charley tile roofs in Punta Gorda Isles and Deep Creek are at that age now, which is why a replacement conversation can start on a roof with no broken tile.

Is the 25 percent rule still a thing in Florida?

Only for older roofs. Since 2022, if a roof was built or replaced to the 2007 Florida Building Code or later, repairing more than 25 percent of it no longer forces a full replacement. Roofs installed before March 2009 can still trip the rule. The contractor checks the permit date before quoting a repair.

There is a stain on my ceiling. How fast does that need attention?

Soon. A stain means water has already passed the covering, the underlayment, and the deck. In this humidity, wet framing does not dry on its own. The entry point is often uphill from the stain, at a pipe boot, a valley, or a wall flashing. A roof repair starts with finding it.

A storm just hit and there is a hole in the roof. Insurer or roofer first?

Tarp first, photos before the tarp. Your policy expects you to prevent further damage, and the next rain band does not wait for an adjuster. Then file, because Florida now gives one year from the date of loss to report a claim. The storm damage page lays out the order.

Can a roofer handle my insurance claim for me?

No. Florida reserves negotiating or adjusting a claim for licensed public adjusters and attorneys. A contractor's role is documentation, a written scope, emergency protection, and the repair itself. A roofer who offers to handle the claim or cover your deductible is offering something the law does not allow. The claims page explains the line.

What is a wind mitigation inspection and is it worth doing?

It is Florida's standard form (OIR-B1-1802) recording your roof's wind features: covering rating, deck nailing, roof-to-wall straps, roof shape, and a sealed water barrier. Insurers must apply the credits it documents. Post-2004 roofs in this county usually score well and many owners never filed one. See wind mitigation.

Do I need a permit to repair or replace my roof?

Yes for a replacement and for most repairs beyond a small patch. Unincorporated Charlotte County permits go through Community Development in Murdock; homes inside Punta Gorda go through the city. The contractor pulls the permit and schedules the inspections. A contractor who offers to skip it is telling you something.

My home is a manufactured home. Can I still call?

Yes. Manufactured-home roofs in the parks along US 41 and around Harbour Heights and El Jobean are repaired and re-covered by different rules than a block home, and not every contractor works on them. Say it is a manufactured home when you call so the right contractor takes the job.

How much will it cost?

This site does not quote prices, and a contractor cannot either until they have been on the roof. The scope depends on the covering, the condition of the deck, how many layers are up there, and what the wind speed for your address requires. Ask for a written scope before work begins.

How do I check a Charlotte County roofer's license?

Look it up at myfloridalicense.com; it takes about a minute. Contractors represent their own licensing and insurance. Roof work in Florida has to be done by a licensed roofing contractor, so check the number on myfloridalicense.com before you hire anyone in Port Charlotte. Ask for a certificate of insurance as well.

We are seasonal and leave in April. How does that work?

Many owners in Rotonda West, Punta Gorda Isles, and Burnt Store book a roof inspection before they leave, so a dated photo report is on file before hurricane season. Repairs and replacements can be walked through by phone with photos of each stage. Tell the contractor who has a key and who to call if a storm comes through.

My tarp has been up since Milton. Is that a problem?

It is becoming one. A tarp is built to hold for weeks, and after months of Florida sun the fabric breaks down, the battens loosen, and the next rain band gets under it. A tarp that has been up since October 2024 is also a sign to a carrier that the roof was not repaired. Call about the repair or replacement under it.

What do I tell the person who answers?

Call (941) 294-6154. Tell the person who answers what the roof is made of, what you see, and whether water is coming in.

Still Have Questions?

Call us at (941) 294-6154. We are happy to help.

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